Delete your BakiMate account
This page explains how to close your account for BakiMate (the app listed on Google Play and the App Store under that name).
How to request deletion
- Open the BakiMate app on your phone and sign in.
- Go to Profile (bottom tab).
- Scroll to Delete Account, confirm, and complete the flow. This sends a deletion request to our servers.
If you cannot use the app (e.g. lost access), contact us via our contact form from the email associated with your account. Include "Account deletion" in your message so we can verify and process your request.
Data removed or retained
Generally deleted. After you delete your account, we remove or anonymize personal data tied to your user profile and access credentials so you cannot sign in again.
Shop & ledger data. Entries and records tied to your shop may be retained as needed for other authorised users or legal obligations, or removed depending on your shop configuration. We minimize what stays when deletion is requested.
Backups & legal. Residual copies may persist for a limited time in encrypted backups and are overwritten on a rolling schedule. We may retain certain records where the law requires (for example fraud prevention or tax), only as long as necessary.
For broader privacy practices, see our Privacy & Trust page.